Real-time alerts
Rattle alerts are real-time with no delay. Troops has a delay of anywhere between 5–10 minutes.
The biggest advantage of using Slack is the instant nature of alerts and you miss out on that with Troops.
Dynamic dealrooms
Rattle lets you create dynamic deal rooms for every deal that matches your defined criteria.
With Troops, you manually have to create Slack channels for each opportunity.
Advanced analytics
Rattle’s product analytics is very deep with advanced metrics - all of which are available right in Salesforce as a dashboard. Here’s a sample view.
Troops analytics is nowhere close and is available in their product - thus making your team switch between platforms whenever you want to see it.
Superior product & CX
With Rattle, you are choosing a team that moves extremely fast!
Our customer support is second-to-none and has been commended multiple times on public forums. Look at our G2 reviews to see for yourself.
Do not store customer data
Rattle never stores your customer data. We simply act as a middleware between Salesforce and Slack.
Troops backs up all your Salesforce data every few minutes.
Custom Slack bot
With Rattle, you can add custom branding and name to your slack bot.
Troops does not have any such provision.
Alert Frequency
Real time
Delay of 10 minutes
Creating workflows on custom
objects
Advanced conditional logic
Update lookup objects using action buttons
Notify record owner’s manager (escalation logic)
Time-based workflows
Schedule alerts based on work hours
Google Calendar integration
Auto-create Contacts & Events
Outreach integration
Connect Outreach, Salesforce & Slack for inbound leads
Reports
Advanced approvals
Deal rooms
Dynamic deal room creation
Commands
Advanced analytics dashboard
Customized Slack bot branding
GIFs by category
High-touch onboarding & activation
Stores Customer Data
Nope
See details
Alert Frequency
Real time
Creating workflows on custom
objects
Advanced conditional logic
Update lookup objects using action buttons
Notify record owner’s manager (escalation logic)
Time-based workflows
Schedule alerts based on work hours
Google Calendar integration
Auto-create Contacts & Events
Outreach integration
Connect Outreach, Salesforce & Slack for inbound leads
Reports
Advanced approvals
Deal rooms
Dynamic deal room creation
Commands
Advanced analytics dashboard
Customized Slack bot branding
GIFs by category
High-touch onboarding & activation
Stores Customer Data
Nope
See details
Alert Frequency
Delay of 10 minutes
Creating workflows on custom
objects
Advanced conditional logic
Update lookup objects using action buttons
Notify record owner’s manager (escalation logic)
Time-based workflows
Schedule alerts based on work hours
Google Calendar integration
Auto-create Contacts & Events
Outreach integration
Connect Outreach, Salesforce & Slack for inbound leads
Reports
Advanced approvals
Deal rooms
Dynamic deal room creation
Commands
Advanced analytics dashboard
Customized Slack bot branding
GIFs by Category
High-touch onboarding & activation
Stores Customer Data
Top sales teams love Rattle
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